Frequently Asked Questions

Everything you need to know about outfitting your pup in Canada Pooch.

How do I find the right size for my dog?

To find the perfect fit, measure your dog's chest girth and back length. Visit our detailed Size Guide on each product page to match your measurements with our specific garment dimensions.

What is your return and exchange policy?

We offer a 30-day return window for all items in original, unworn condition with tags attached. Exchanges are free to ensure your dog gets the perfect fit for their outdoor adventures.

How long does shipping take within North America?

Standard shipping typically takes 3-7 business days. We offer expedited shipping options at checkout if you need your gear sooner for an upcoming trip.

Are Canada Pooch jackets machine washable?

Most of our products are machine washable on a cold, gentle cycle. We recommend hanging them to dry to preserve the integrity of the water-resistant coatings and fabrics.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.